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What personal information should your doctor tell you about themselves?

There has been much consideration about how much a physician should talk to the patient about him/herself. More importantly beyond “how much” is the concern about “about what”. The question is whether there is an ethical and professional boundary which physicians should not cross when revealing their own lives. There appears to be evidence that some revelation is therapeutic providing some confidence to the patient that the physician and patient are working together, avoiding a patient impression of physician paternalism. There is some evidence that patients may sue physicians less often if the physician says the appropriate words about him/herself.

What do physicians reveal? From Journal of General Internal Medicine vol 19, nr.9, 2004, there is an article describing a research study on this topic titled
“What Do Physicians Tell Patients About Themselves? A Qualitative Analysis of Physician Self-Disclosure” by Mary Catherine Beach, MD, MPH; Debra Roter, DrPH; Susan Larson, MS, Wendy Levinson, MD; Daniel E. Ford, MD, MPH; Richard Frankel, PhD
The following is the abstract of the article:

"Objective: Physician self-disclosure (PSD) has been alternatively described as a boundary violation or a means to foster trust and rapport with patients. We analyzed a series of physician self-disclosure statements to inform the current controversy.

Design: Qualitative analysis of all PSD statements identified using the Roter Interaction Analysis System (RIAS) during 1,265 audiotaped office visits.
Setting and Participants: One hundred twenty-four physicians and 1,265 of their patients.

Main Results: Some form of PSD occurred in 195/1,265 (15.4%) of routine office visits. In some visits, disclosure occurred more than once; thus, there were 242 PSD statements available for analysis. PSD statements fell into the following categories: reassurance (n= 71), counseling (n= 60), rapport building (n= 55), casual (n= 31), intimate (n= 14), and extended narratives (n= 11). Reassurance disclosures indicated the physician had the same experience as the patient ("I've used quite a bit of that medicine myself"). Counseling disclosures seemed intended to guide action ("I just got my flu shot"). Rapport-building disclosures were either humorous anecdotes or statements of empathy ("I know I'd be nervous, too"). Casual disclosures were short statements that had little obvious connection to the patient's condition ("I wish I could sleep sitting up"). Intimate disclosures refer to private revelations ("I cried a lot with my divorce, too") and extended narratives were extremely long and had no relation to the patient's condition.

Conclusions: Physician self-disclosure encompasses complex and varied communication behaviors. Self-disclosing statements that are self-preoccupied or intimate are rare. When debating whether physicians ought to reveal their personal experiences to patients, it is important for researchers to be more specific about the types of statements physicians should or should not make."

Ethicist Robert Veatch has written about the importance of the patient finding a personal physician who carries the same goals and values as the patient and perhaps also the same culture or religion. This would suggest that at some point, the physician would engage in self-disclosure to make this information available to the patient.

There is no doubt that empathy is an important tool in making a connection with the patient and his/her illness.The words of Harry Wilmer: “Sympathy is when the physician experiences feelings as if he or she were the sufferer. Sympathy is thus shared suffering. Empathy is the feeling relationship in which the physician understands the patient's plight as if the physician were the patient. The physician identifies with the patient and at the same time maintains a distance. Empathetic communication enhances the therapeutic effectiveness of the clinician-patient relationship.”

And for empathy to be most true and not “acted”, the physician must have had some similar life-experience. Thoughtful documenting that experience to the patient can validate empathy, this more real understanding by the doctor of the patient’s concerns.

What has your doctor told you about him/herself? ..Maurice.
asked Jul 12, 2010 at 02:32PM in Other
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  • 1
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    answered Jul 27, 2010 at 09:45AM
    Maurice, you always raise interesting questions! I think it's fine for a physician to talk about his/her personal life, as long as it doesn't overstep the proper boundaries. When I was getting treated for breast cancer, I was glad to know that my radiation oncologist's daughter was going off to college, and they were going to have a back yard party celebrating her graduation from high school. It helped take my mind off my own suffering, and we had a few laughs. My medical oncologist told me that he just welcomed his third grandchild into the world.
  • 1
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    answered Jul 31, 2010 at 10:07AM
    Beth, what you described was simply a "tint" on the physician's family life. Would you feel comfortable for your oncologist to talk about his own prostate cancer experience even if it were to demonstrate the basis for his expression of true empathy for your condition? What if he talked about his wife's breast cancer for the same empathy? Would you accept your doctor to talk about his occupational stresses during the period of his internship and residency? How about providing you with an idea of his current professional stresses? Where does one draw the line regarding the "proper boundaries" which you correctly require? Perhaps talking about his marital or sex life would be a clear boundary but what else? ..Maurice.
  • 0
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    answered Jul 31, 2010 at 12:36PM
    Hi Maurice,

    For all the questions that you pose, I would say that discussing any of these would be unprofessional and crossing the doctor-patient relationship boundaries. The patient really only cares about what he or she is going through and needs the doctor to focus on the patient's needs. Any kind of self-revelation to the patient should be on the surface.

    If the doctor discussed his or her own cancer experience or that of a spouse, for example, it might bias the patient and make him/her think that he/she might have similar outcomes. It might instill more fear into the patient.

    I believe that the doctor has no reason to discuss the rigors of his/her residency or if he/she is having a bad day. Only surface information is acceptable, in my world view.
  • 0
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    answered Jul 31, 2010 at 02:59PM
    On the other hand, Beth, I am sure you don't want to have your physician appear with his or her "surface information" simply as a mechanical technician. Physicians, I think, must express some signs of humanity. Of course, again, the question is where to draw the line. ..Maurice.
  • 0
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    answered Aug 01, 2010 at 12:01AM
    You are right about this, Maurice. I think that it has to be honest, authentic, and come at the right time. Making conversation just mechanically does no good for the doctor-patient relationship. I wholeheartedly agree that physicians need to express their humanity.

    I was really lucky that I had a team of highly empathetic, ethical physicians. It helped me heal emotionally and physically.
  • 0
    Votes
    answered Aug 05, 2010 at 03:25PM
    Maurice, I think this is a great question with many aspects. The obvious one is the question your presented "What pesonal information should your doctor tell you about themselves?" I read this question from points of view of the patient asking this question, as well as the physician responding to such a request from a patient.

    I think this "boundary crossing" happens daily in so many inocuous ways. For LGBT physicians, deciding how and when to respond can be very challenging. Patients may ask for a physician's opinion about a non-medical condition, or make a comment about a social event or function, or sometimes a political statement--and engage the clinician in a decision at that moment when s/he needs to decide if self-disclosure is appropriate and in whose best interest. Being asked "what did you do this weekend?" or "Are you married?" are polite questions that arise from casual conversation, but can be challenging for a clinician who has not self-disclosed his/her orientation to his/her patients for a number of reasons. I wrote about this challenging situation in a commentary article in the Virtual Mentor, an ethics journal which this month. If you or your readers are interested, the link is:

    http://virtualmentor.ama-assn.org/2010/08/ccas2-1008.html

    Cheers,

    Henry
  • 0
    Votes
    answered Aug 05, 2010 at 06:46PM
    Henry, I can easily see how the sudden personal decisions which must be made by these LGBT physicians be described as "challenging"since they may be based without adequate facts regarding consequences in the individual physician's case.

    I don't know the answer to the following question which I think might (perhaps only "might") be helpful for these physicians. The question is whether public views have been expressed by either the American Medical Association or the medical boards of the various states, particularly publicly opposing sexual discrimination of physicians and reassuring the public that LGBT physicians are just as skilled and humane as "straight" physicians. If not, without such advocacy for these physicians and in view of the current conservative homophobic views in some communities, these physicians are facing an unnecessary handicap. ..Maurice.
    • To the lawyers here on Medpedia another question: Without state medical boards or AMA advocacy for these physicians, can one say that these entities are illegally supporting sexual discrimination. Just wondering. ..Maurice.
      Maurice Bernstein MD commented Aug 05, 2010 at 06:52PM
  • 0
    Votes
    answered Aug 06, 2010 at 08:24AM
    Yesterday, I put the question "Would you accept a gay or lesbian physician as your doctor" as a new thread on my "Bioethics Discussion Blog". I included a link there to Henry Ng's commentary in "Virtual Mentor". I already got one thoughtful response from the public. If you are interested to read what others say directly to this question go to: http://bioethicsdiscussion.blogspot.com/2010/08/would-you-accept-gay-or-lesbian.html#comments

    ..Maurice.
    • About twenty years ago I had one physician who I knew was gay, and it made no difference to me whatsoever. He was one of the few physicians at the time treating patients with HIV/AIDS, when many were not. I didn't have HIV/AIDS, so that isn't why I went to him, but someone told me he was a good doctor and I also appreciated that he cared for those who were often subject to discrimination elsewhere.
      Kim M Robinson commented Aug 06, 2010 at 02:21PM
  • 0
    Votes
    answered Aug 07, 2010 at 08:02PM
    I think that Dr. Ng's commentary on "Virtual Mentor" deserves a separate Question open for discussion then the more general question being discussed here. Today, I put up a new Question where the issue of the relationship of a physician's sexual preference and their capacity to perform their profession can be more fully discussed. The Question is "Would you accept a gay or lesbian physician as your doctor" but the general issue of professionalism, ethics and skills by these physicians can be more fully discussed. The link is: http://www.medpedia.com/questions/1596-would-you-accept-a-gay-or-lesbian-physician-as-your-doctor

    ..Maurice.
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